Crises and disasters are regular occurrences in organizational life, putting leaders into the spotlight and organizations under tremendous pressure to respond appropriately — whether it is to preserve life or salvage reputations. Hearing how three of our public leaders responsible for communications and connectivity, ensuring small business security and sustainability, and developing metrics-driven performance. At the ICIT Fall 2020 briefing, Louis Dorsey, Senior Director for Civilian Market Strategy Intelligence, DLT Solutions, a Tech Data Company, moderated a panel of current and former agency C-level executives and got their perspectives on crisis management and the lessons that they learned in their experiences, including:

  • Prepare and Trust Staff to Respond to Crises
  • Adapt and Evolve to Emerging Conditions
  • Take Every Chance to Learn

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Managing Through Crisis

ICIT 2020 Fall Briefing: Fireside Chat: Crisis Management Retrospective