Changing the Perception: Using Digital Transformation to Increase Trust in Government Agencies
- ICIT Research
- Dec 19, 2022
- 1 min read
Updated: Apr 21, 2023
Having a child and early childhood for low-income families
Navigating the transition to civilian life
Approaching retirement
Facing a financial shock
Recovering from a disaster
This paper explores the critical factors influencing customer trust and provides recommendations and examples for leaders implementing customer experience and digital transformation initiatives.
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